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Rygen Help Center

Order and Shipment Status

Orders and shipments will pass through different statuses as freight moves from its origin to its destination.

There are two primary locations where you can view the status of an order:

Orders page
  1. View the Status of an order in the Status column.

    order_status_1.png
Details for Order page
  1. At the top of the map, view the status.

    order_status_2.png

The health of a shipment is a user-defined category you can apply to shipments, making it easier for your organization to determine the shipment's health criteria.

There are two primary locations where you can view the status and health of a shipment:

Shipments page
  1. View the Status of an order in the Status/Health column.

    shipment_status_health_1.png
Details for shipment page
  1. Above the Basic Information section, view the status and health.

    shipment_status_health_2.png