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Rygen Help Center

Request Required Documents for a Shipment

Overview

Note

You can request the required documents only in shipments with one of the following statuses:

  • Booked

  • In Transit

  • Delivered

  • Complete

There are shipping-related documents commonly shared by carriers via API such as Bill of Lading (BOL) and Proof of Delivery (POD, also known as a delivery receipt). You can set any of these documents as being required to be posted in Corsair before all the fees associated with a shipment are paid.

At any point after the shipment is booked, you can send a request to the carrier to send you one or more of the required documents if you have a carrier direct integration set up.

Procedure
  1. On the map, select Request Documents from the drop-down list.

    request_documents_1.png

    Note

    If any required documents are retrieved, they're added to the Documents section on the Details for Shipment page.