Dead Letters
Dead letters are messages that cannot be delivered to their destination. Dead letters can result from a misconfiguration of a consumer endpoint or flow, or when standard processing of a message fails validation or cannot be routed. Dead letters are stored in the dead letter collection.
The Dead Letters page is where you can search for and view dead letters.
Note
Dead letters are retained for ten days and then deleted automatically.
On the Documents page, view the list of documents.
Search for a dead letter
On the Dead Letters page, you can search for a specific dead letter using the default search fields.
Select the Start Date and End Date ranges.
Note
You can select 
to add a new filter criterion for sorting the Dead Letters table.
See the "Dead Letter Field Descriptions" below for more information about the dead letter.
Field | Description |
|---|---|
Sender | The trading partner that sent the message that caused the dead letter. |
Receiver | The trading partner that was the intended recipient of the message that caused the dead letter. |
Correlation ID | The correlation ID of the message flow that the dead letter occurred in. |
Document Type | The type of document that was being processed when the dead letter occurred. See Document Types for more information. |
Endpoint ID | The ID of the endpoint involved when the dead letter occurred. |
Timestamp | The time the dead letter occurred. |
In the Dead Letters table, next to a dead letter, select
. The text of the dead letter displays.
In the Dead Letters table, next to a dead letter, select
. The Dead Letter dialog box displays the Document tab by default.Note
To download the dead letter document as a file, select Download.
The file is saved in your default location for file downloads.
Note
To check if there are any other associated files associated with the dead letter, select the Files tab.
To download the files, select Download.
The files are saved in your default location for file downloads.